BOOST

Carpet Cleaning Melbourne
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Melbourne's #1 Cleaning Experts Since 2010

Privacy Policy

(Last updated: July 2025)

Boost Carpet Cleaning Melbourne is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Australian privacy laws.

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1. What We Collect

We may collect the following personal information:
  • Name, phone number, email address
  • Service address or suburb
  • Details about the services you request
  • Any communication sent via our website or email

2. How We Use Your Information

We use your information to:
  • Provide and manage our cleaning services
  • Respond to your enquiries or booking requests
  • Send service confirmations or follow-up communication
  • Improve our website and customer experience

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may only share it:
  • With service staff (for job fulfilment purposes)
  • When required by law

4. Data Storage

Your data is stored securely using encrypted platforms and is only accessible by authorised personnel.

5. Cookies & Website Tracking

Our website may use cookies and Google Analytics to track visitor activity, which helps us improve our content and user experience. No personally identifiable information is collected without your consent.

6. Your Rights

You have the right to:
  • Access the personal data we hold about you
  • Request corrections or deletion of your information

Contact Us

To make a request or ask questions about our privacy practices, please contact us: